how to factory reset laptop windows 11

Sometimes, your laptop just needs a fresh start. Maybe it’s running slower than usual, you’re encountering persistent errors, or you’re preparing to give it to someone else. A factory reset can be the perfect solution, returning Windows 11 to its original state, just like when you first took it out of the box. It’s a powerful tool, but it’s important to approach it correctly.

Getting Your Files Ready for the Reset

Before you begin, the most crucial step is to back up your personal files. A factory reset will remove all your applications, settings, and personal data. Copy everything you want to keep—documents, photos, videos, and downloads—to an external hard drive, a USB flash drive, or a cloud storage service like OneDrive. Once you’re confident your files are safe, you can proceed with peace of mind.

Choosing the Right Reset Option for You

Windows 11 offers two main paths for a reset, and the best choice depends on your situation. You’ll find both by going to Settings > System > Recovery. Look for the “Reset this PC” option and click “Reset PC“.

The first option is “Keep my files“. This will reinstall Windows 11 and remove all your installed apps and settings, but it will preserve your personal files stored in the Users folder. It’s a great choice for troubleshooting performance issues.

The second option is “Remove everything“. This does exactly what it says—it wipes all your files, apps, and settings. Use this if you’re selling your laptop or want a completely clean slate. For the most thorough clean-out, during the setup process, also choose to “Clean the drive” which makes files harder to recover.

When the Settings Menu Isn’t an Option

If your laptop isn’t starting up correctly, you can still reset it. From the sign-in screen, hold down the Shift key on your keyboard while you select the Power button and then Restart. Continue holding Shift until you see a blue screen with several options. Choose Troubleshoot > Reset this PC, and then select from the same “Keep my files” or “Remove everything” options.

Once you start the process, your laptop will restart several times. This is completely normal. Just let it run its course, and soon you’ll be greeted with the initial Windows 11 setup screen, ready for a fresh beginning.